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Features
  • Stock Control
  • Order Processing
  • Customer Service
  •  
    Solutions
  • Warehouse & Distribution
  • Transport and Haulage
  • Telesales
  • Valeting and Cleaning
  • Order Processing

    Put an End to the 'Paper Chase Chaos'

    No More Hand Written Orders or 'Stick it Notes'

    Protrak's Telesales and Customer Management System gives instant access to your customer's information at the 'click of a mouse'. Slick and easy order taking, thanks to entry screens designed to display the maximum amount of information to help the operator, yet requiring the minimum of effort to enter the order details.

     That?s It!

    Once the order has been entered, the system takes control, producing all of the documents required to deliver the Right Goods, to the Right Customer, At the Right Time.

    • Picking List for the Warehouse
    • Delivery Note for the Shipper
    • Invoice to the Customer

    No Duplication, No Hand Written Notes, No Errors

    The master screen allows the user to control the order process, allowing him to respond quickly and positively to any customer request. Proactive selling becomes a reality with ready access to customer sales history and previous orders.

     

    Protrak is packed with features normally only associated with
    Premier Priced Packages

    • Sales & Order history for proactive selling
    • CRM Facilities to log Notes, Reminders and Actions required for customers
    • Quotations with automatic order conversion
    • Pro Forma Invoice with automatic order/invoice conversion
    • Stock allocations
    • Back order management
    • 'Back to Back' orders linked to purchase order
    • Fast track shipments
    • 'Call Off' scheduled orders
    • Multi-currency